As the Director of Administration, you will play a crucial role in maintaining the smooth operation of our organization by providing administrative support to staff and the Board. As a member of senior management you will work closely with our CEO and a new team consisting of a Director of Load and Energy Resource Optimization, a Director of Regulatory and Legislative Affairs and a Director of Member Services.
Our organization is governed by a 20-member volunteer board focused on efficiently assisting member municipalities and counties to realize and expand the benefits of Community Power throughout New Hampshire. Our Coalition Chair, Clifton Below — a former State Representative, Senator, and PUC Commissioner who authored NH’s Community Power Act and co-authored NH’s Utility Restructuring Act (the first in the nation) is providing expertise as lead advisor and advocate on the agency’s regulatory and legislative engagement activities. Our Officers, Board of Directors, seven committees, and seventy (70) community Member representatives are engaged, have a wide range of expertise, and are committed to the success of CPCNH.
We are dedicated to empowering individuals and communities to take control of their energy future, reduce their carbon footprint, and create a clean and resilient energy system. Our mission is to foster resilient New Hampshire communities by empowering them to realize their energy goals. If you want to make real and sustained changes to how communities interact with energy, working with a collaborative and energetic team, this is the place for you.
Communication and Collaboration
Serve as a liaison between members, staff, and external stakeholders, facilitating effective communication and timely responses.
Responsible for incoming and outgoing correspondence, including emails, phone calls, and mail, ensuring prompt and professional responses.
Maintain an organized filing system for documents and records.
Serve as primary staff support for the Governance and Audit Committees
Scheduling and Coordination:
Assist in scheduling appointments, meetings, and events for staff and the Board.
Coordinate calendars and maintain an efficient schedule to optimize productivity.
Prepare agendas for Committee and Board meetings, take minutes, and distribute relevant materials as needed.
Accounting and Financial Support
Collaborate with the accounting services provider to ensure accurate and up-to-date financial records.
Perform light bookkeeping tasks such as processing invoices, tracking expenses, and reconciling accounts.
Assist in preparing financial reports and budgets as required.
Data Entry and Reporting
Maintain databases and accurately input data to ensure the integrity of information.
Generate reports and assist in analyzing data for various purposes, such as performance tracking and decision-making.
Support CPCNH reporting of member allocation of operational revenues and costs associated with flexible load and power resource strategies.
Support compliance with grant requirements, and tracking and monitoring performance metrics, budgets and expenditures.
Provide administrative assistance to staff members, including arranging travel, coordinating meetings, and preparing materials.
Offer support with office equipment, supplies, and general administrative tasks.
Assist in onboarding new staff members and organizing necessary training sessions.
Assure employee complaints, concerns, or conflicts are addressed in a professional, confidential and timely manner through a 3rd party vendor.
Implement and manage a comprehensive benefits package for employees, ensuring compliance with policies and regulations.
Oversee enrollment, changes, and terminations related to benefits plans.
Serve as a point of contact for employees' benefits-related inquiries.
Contribute to the development of an annual budget as necessary to implement organization administration strategies.
Training and Development
Organize and coordinate training programs for staff to enhance their skills and knowledge.
Collaborate with external trainers or vendors as necessary to provide relevant and engaging training opportunities.
Other duties as assigned: Take on additional responsibilities and projects as necessitated by the evolving needs of the organization.
Bachelor’s degree in relevant field or equivalent experience required.
Five years’ experience in office administration or a related role.
Proficiency in using office software, such as Microsoft Office Suite.
Familiarity with bookkeeping principles and financial record-keeping.
Accurate data entry skills and attention to detail.
Ability to maintain confidentiality and handle sensitive information.
Excellent organizational and time management skills.
Strong verbal and written communication abilities.
Ability to multitask, prioritize tasks, meet deadlines and manage projects.
Knowledge of employment laws, benefits administration, and complaint resolution is a plus.
If you are excited about the prospect of joining our team and believe that you can contribute to our success, we encourage you to apply, even if you don't meet all the qualifications listed. We value the unique strengths and perspectives each individual brings to our organization.
Compensation & Benefits
Salary will be competitive within the electric utility industry, with compensation dependent on experience and qualifications.
We believe in creating a positive work environment that nurtures and supports our employees' well-being. We are proud to offer an employee benefits package that reflects our community centric mission and values, including comprehensive health care, disability and life insurance, retirement contribution match programs, paid vacation, sick leave, family leave, and flexible work schedules.
Hybrid. This position will be based out of our Lebanon, New Hampshire office with an expectation of 1-2 office days each week and as necessary in our satellite office at the state capital (Concord, NH). Statewide travel is required.
Additional time in-office and at variable remote locations, including for Board and Committee meetings and in-person staff meetings will be required on an as-needed basis. As these needs may arise urgently, the Coalition expects staff to be available to meet in or around either office location within one day’s time (except when on vacation).
Working Conditions and Essential Requirements
The physical demands described here are representative of those required for the position. Position requires sitting, walking, standing, bending, and twisting in the performance of daily activities. The position requires hand manipulation and repetitive hand movement and fine coordination in using a computer keyboard and other office equipment. The position requires near and far vision in reading reports and use of a computer. Acute hearing is required in supporting meetings and providing phone and in-person customer service. The position may occasionally require lifting and/or moving objects. The Coalition will make reasonable accommodation of the known physical or mental limitations of a qualified applicant with a disability upon request. Possession and continued maintenance of a valid New Hampshire driver’s license or the ability to provide alternate transportation and a safe driving record are required.
THE COMMUNITY POWER COALITION OF NEW HAMPSHIRE IS COMMITTED TO CREATING A DIVERSE WORKFORCE AND SUPPORTIVE AND AFFIRMING SPACE FOR STAFF REGARDLESS OF RACE, RELIGION, COLOR, SEX, AGE, DISABILITY, MARITAL STATUS, SEXUAL ORIENTATION, AND NATIONAL ORIGIN OR GENETIC CHARACTERISTIC. PEOPLE OF COLOR, WOMEN, AND THOSE WHO IDENTIFY AS LGBTQ ARE STRONGLY ENCOURAGED TO APPLY.
The Community Power Coalition of New Hampshire (the Coalition) is a democratically governed and forward-thinking all-requirements Joint Powers Agency incorporated to launch and operate Community Power Aggregation (CPA) programs to meet the needs of our growing membership of thirty-five municipalities, representing a quarter of New Hampshire’s population.
The Coalition launched default supply service for our first twelve CPA programs in April 2023. We serve more customers than any other competitive supplier, and two of the three investor-owned utilities, in the state. Over the Coalition’s first year of operations, we will have maintained rate savings between 10% to 40% relative to utility supply service, depending on the utility and class, while accruing financial reserves sufficient to cover over three months of operating expenses.
The Coalition helps provide energy solutions for communities, speak with one voice at the Legislature and Public Utilities Commission, and benefit participating communities by providing for the delivery of cleaner and more locally produced electricity, “total energy bill” savings, innovative retail distributed energy and demand flexibility progra...ms, joint public advocacy and policy engagement, and the deployment of local programs, projects, and energy infrastructure investments.