In Commercial Strategy, Insights, and Analytics, we are internal consultants to key functions across the business, including Hilton’s Customer, Brands, Marketing, Digital, Pricing, Revenue Management, and Sales organizations, with specialized support for the executive leadership team. The team consists of both embedded authorities who serve as strategic advisors to key partners and technical specialists who are proficient in advanced analytics techniques and tools. The team is integrated with the business functions to ensure close partnership and to optimally measure and drive company performance.
What will I be doing? The Data Science Team serves as internal advanced analytics consultants to key functions across Hilton’s business, bringing predictive and prescriptive analytics through Data Science, Machine Learning (ML), and Artificial Intelligence (AI). You will be an ambassador bringing the values of big data to fruition and serving as the main resource for building sophisticated analytics models for Hilton’s groundbreaking data science initiatives!
More specifically, you will:
Collaborate with business and technical teams to collect, analyze enhance and understand business requirements, translating activities and business goals into researching, selecting, and building data science models and algorithms.
Partner with other functional teams to access data elements, understand the data being analyzed and identify improvement opportunities for the data ingestion process.
Design, improve, document, develop, code, and test sophisticated analytical prototype models in a big-data environment.
Solve practical data science problems in creative and novel ways, and operate with significant autonomy
Provide technical advice to other team members and senior management, and lead or manage model development of data science projects.
What are we looking for? We seek problem-solvers who are passionate about data science and strive for opportunities to build or improve data science algorithms and models. We believe the success in this role will demonstrate itself through the following attributes and skills:
Self-starter, well organized, accountable and a confident teammate willing to take ownership of responsibilities with a high level of positive energy and drive
Ambitious, forward-thinking individuals who have a real passion for delivering a highly positive customer experience
A dedicated work demeanor that exhibits flexibility, drive, and dependability
A high level of accountability and commitment to solving problems through critical thinking
Experience running large datasets, diving into data to discover patterns, using data visualization tools, and creating robust models
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Five (5) years of professional/industry experience in building, implementing, testing, and deploying data science and advanced analytics production models
Five (5) years of enterprise-scale projects in technology applications
Programming skills in Python with production-quality code
Proficient with common data science Python packages (including Pandas, SciPy, Scikit-learn, etc.) and fast prototyping in Jupyter Notebook
Experience with modeling techniques such as statistical analysis, regression models, optimization, machine learning models, etc
Solid understanding of what comprises a scalable, robust, supportable data science application design
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
Ph.D. Degree in Data Science, Computer Science, Statistics, Industrial Engineering, or other data-intensive fields
Four (4) years of academic/educational research experience in Data Science, Computer Science, Machine Learning, Statistics, or other technical fields
Eight (8) years of professional/industry experience in building and implementing data science and advanced analytics applications
Eight (8) years of enterprise-wide projects in technology applications
Hands-on experience with research and development in marketing research, loyalty program, and customer engagement in the hospitality industry
In-depth knowledge of both theory and practice of modern forecasting models, recommendation systems, and natural language processing (NLP)
Proficient with tools for probabilistic methods such as Stan or TensorFlow Probability
Deep understanding of the big-data platforms, cloud service providers related ecosystems such as Apache Spark, Amazon Sagemaker, or similar frameworks
Experience in JIRA and Bitbucket, Python packaging and shared libraries, code documentation, design patterns, and SDLC lifecycle for Agile & Waterfall methodologies
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application... or interview process, to perform essential job functions of thier role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.