General Definition of Work Supports internal and external data and telephony networks. Maintains all systems, applications, security, and network configurations. Troubleshoots network performance issues. Upgrades network software/hardware and installs patches. Provides technical support and guidance to users. Position is under the supervision of the Network Engineering Manager. TYPICAL TASKS Monitors, maintains and troubleshoots all data and telephony network related devices such as routers, switches, firewalls, and network security devices. Manages Checkpoint firewalls, hot site failover connectivity, tests and evaluates data and telephony network systems to eliminate problems and make improvements. Monitors and maintains