To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. 3+ years of experience (5+ preferred) with Product Quality Management, preferably with consumer products - additionally, toys and childcare products preferred - Preference for candidates who attended rigorous academic programs, including military training – Business and Engineering degrees preferred
- Knowledge of manufacturing processes and associated raw materials for wood, textiles, paint, coatings, wood joinery, and injection-molded plastics
- Understanding of industry standard Quality Inspection levels - AQL inspections and good product safety judgment will be required
This position is a leadership role within the Quality organization, supporting the VP of Quality, and acting as our Product Quality liaison to Operations and the Marketing teams in Meridian and Boise, ID.
The Quality Manager will hire and provide leadership, training, scheduling, and direction to the shift Quality Inspectors. Essential Functions: - Hiring Manager for all Quality Inspectors on your team, as needed
- Must have excellent time management skills and understand and continuously improve efficiency of the Quality work cycles
- Provides daily, weekly, and monthly direction to shift Quality Inspectors
- Prepares and conducts performance reviews for staff during corporate review cycles
- Provides training on Quality System programs for shift employees
- Schedules shift Quality Inspectors for incoming product inspections, cleaning, and sanitation of the shared workspaces
- Monitors and evaluates incoming shipments from suppliers; adapts schedules and staff as needed for timely inventory inspections and clearance
- Ensures timely resolution for disposition of nonconforming products, in close collaboration with the VP of Quality
- Ensures accurate documentation for vendor investigations that need to be fed-back to Supplier Managers, Engineering, and Operations
- Evaluates, audits and continuously improves methods for inspection, communication with other Departments and the VP of Quality, good long-term records keeping, and product evaluations to AQL standards
Secondary Responsibilities: - Provides hands-on inspection backup, for shift Quality Inspectors during absences
- Provides support, with good data and records, for the VP of Product Safety and Quality for compliance investigations
- Assists in the development of long and short-term Quality Team goals across multiple Departments, including Product Design, Engineering, Supplier Management, and Operations
- Supports Operations and Warehouse Managers to schedule timely Quality Inspections in Meridian, so that products needed for salable inventory are not delayed
Additional Responsibilities: - Abides by all privacy policies and procedures at Lovevery, Inc.
- Works in a safe, courteous manner while abiding by standard safety policies and procedures
- Maintains a clean, safe work environment for employees within OSHA and company regulations
- Maintains a positive work environment – must be diplomatic with your team and other Department Managers
- Performs other related duties as assigned - this list will change as we grow our company and your teams
Environmental Conditions and Physical Requirements: - Must be able to stand, stoop, bend, walk and lift objects up to 20 pounds throughout an 8-hour shift
- Ability to wear PPE – gloves, ear plugs occasionally if needed but the warehouse environment sounds are typically moderate, and must wear masks and respect and adhere to social distancing in the workplace (COVID duration)
- Ability to read and write printed data from reports, as well as from a computer screen
- Ability to enter data into a computer, including descriptions and photographs of inspected products, and to compose Quality reports per each shipment, container and pallet
- Must be able to communicate easily by phone, Zoom, text, and email
- Must be able to see different shades of color and patterns for product inspections
- Sit at a desk for long periods of time
- Stand on a hard surface for long periods of time
- Demonstrates flexibility in mentally and physically moving quickly, from one duty to another, at any given time
- Daily walking on concrete warehouse floors
|
